Privacy policy
At Yard Crest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or make a purchase through our website, https://YardCrest.shop.
By using our website, you acknowledge the practices described in this policy, subject to your rights under applicable privacy laws.
1. Information We Collect
We may collect the following categories of information when you use our website.
Personal Information: Information you provide when placing an order or contacting us, such as your name, billing address, shipping address, email address, and phone number.
Order and Transaction Information: Details about products purchased, order history, payment status, shipping information, and refund or return requests.
Payment Information: Payments may be processed by third-party payment providers. We may receive transaction confirmations and limited payment-related details needed to manage your order. We do not intend to store full payment card details when these are handled by an external payment processor.
Technical Information: Information such as your IP address, browser type, device information, operating system, and interactions with our website.
Usage Information: Information about how you browse our website, including pages viewed, products explored, and interactions with website features.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders, payments, and deliveries.
- Provide order confirmations and shipping updates.
- Respond to customer questions and support requests.
- Manage returns, refunds, and exchanges.
- Maintain, operate, and improve our website.
- Detect and prevent fraud, unauthorized activity, and security issues.
- Comply with legal obligations and enforce applicable policies.
- Send promotional communications where permitted by law and, when required, with your consent.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, understand website usage, and measure marketing performance.
You may be able to manage cookies through your browser settings or our cookie preference tools, where available. Disabling certain cookies may affect website functionality.
Where required by law, we will request consent before using non-essential cookies or similar technologies.
4. How We Share Information
We may share personal information with trusted third parties when necessary to operate our business, including:
- E-commerce and website providers: To operate and maintain our online store.
- Payment processors: To authorize and process transactions.
- Shipping and delivery providers: To deliver orders.
- Analytics and marketing providers: To understand website performance and measure advertising, subject to applicable consent requirements.
- Customer support providers: To help respond to customer inquiries.
- Legal and regulatory authorities: When required by law or necessary to protect our legal rights.
We do not sell personal information in exchange for money. Any sharing or processing of personal information is subject to applicable law and the relevant providers' practices.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.
Retention periods depend on the type of information and the circumstances in which it was collected.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to legal exceptions.
- Object to or request restrictions on certain processing activities.
- Withdraw consent where processing relies on consent.
- Request a copy of certain information in a portable format.
- Opt out of certain targeted advertising or personal information sharing where applicable.
- Lodge a complaint with the relevant data protection authority.
To exercise an applicable privacy right, please contact us using the details below. We may need to verify your identity before responding.
8. Email Communications
If we send promotional emails, you can opt out by following the unsubscribe instructions included in those messages. Even if you opt out of marketing communications, we may still send essential messages concerning orders, transactions, or customer service.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security. We encourage you to review the privacy policies of any external websites you visit.
11. International Data Transfers
Your information may be processed or stored in countries other than the country in which you reside, depending on the service providers we use. Where required, appropriate safeguards will be applied to international transfers in accordance with applicable privacy laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, business operations, or legal requirements. Any updates will be published on this page with a revised "Last Updated" date.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Yard Crest
Address: 7 Hook Rd, Bayonne, NJ 07002, United States
Phone: +1 551-214-1538
Website: https://YardCrest.shop
We will review privacy-related inquiries and respond in accordance with applicable law.