Shipping policy

At Yard Crest, we aim to provide a smooth and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our website, https://YardCrest.shop.

1. Order Processing Time

Our standard order handling time is 0–1 business days after an order is placed.

During this period, we verify order details, prepare products, and arrange shipment. Orders placed on weekends or public holidays may begin processing on the next business day.

2. Shipping and Delivery Time

Our estimated shipping time is 3–7 business days after dispatch.

Please note that delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location, carrier operations, weather conditions, public holidays, and other circumstances beyond our control.

3. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Please review your order summary carefully to confirm the total cost, including any shipping fees or applicable taxes.

4. Order Confirmation and Tracking

After placing an order, you may receive an order confirmation with your purchase details.

When tracking is available, tracking information will be provided through your shipping notification or other available order communications. Please allow time for tracking information to become active after the package has been dispatched.

5. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee address changes after an order has been processed or shipped.

Yard Crest is not responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete address information, subject to applicable law.

6. Delayed Deliveries

Although we aim to meet the estimated delivery timeframe, delays may occasionally occur because of carrier disruptions, severe weather, peak shipping periods, or other unexpected circumstances.

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team with your order number so we can help review its status.

7. Lost, Missing, or Damaged Packages

If your package appears to be lost, is marked as delivered but has not arrived, or arrives damaged, please contact us with your order details.

For damaged items, include photographs of the product and packaging when possible. We will review the situation and explain the appropriate next steps in accordance with our policies and applicable law.

8. Returns and Refunds

If you need to return an item or request a refund, please review our Return and Refund Policy for eligibility requirements and instructions.

Contact us before sending a return so we can provide the appropriate guidance.

9. Contact Information

If you have questions about shipping, delivery, or an existing order, please contact us:

Yard Crest
Address: 7 Hook Rd, Bayonne, NJ 07002, United States
Phone: +1 551-214-1538
Website: https://YardCrest.shop

Please include your order number when contacting us about a specific purchase.

Thank you for choosing Yard Crest. We appreciate your business and look forward to serving you.